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Brigitte Kroon presents a structured approach to using research and local evidence in human-resource management. The book connects questions about people in workplaces with the methods used to investigate them and the decisions organizations need to make.
The opening part develops a process of asking focused questions, collecting and evaluating evidence, considering alternatives, implementing a decision and assessing the outcome. Later chapters examine investment in people, business performance, human and social capital, knowledge management and workplace practices, with cases and study questions supporting the discussion.
The extended treatment gives readers a way to compare research findings with organizational circumstances and professional judgment. First published in 2020, the work is supplied here in the publisher’s 2022 second edition, retaining its original pages and reference material.