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When a volcano becomes active, scientists must explain rapidly changing information to journalists and the public while continuing their monitoring work. Carolyn L. Driedger and Elizabeth G. Westby’s guide draws on the Cascades Volcano Observatory’s experience to describe practical arrangements for handling that demand.
The guide covers communication plans, staff roles, scientific briefings, interviews, media visits and the intensified attention that accompanies a volcanic crisis. It considers how to prepare facilities and information, organize contacts and maintain clear communication under pressure. Protocols and reusable templates accompany the discussion, while photographs show scientists, monitoring equipment and interactions with the news media. Published in 2020, this is the complete original professional guide, with its front matter, appendices, references and USGS photograph credits intact.
Carolyn L. Mastin; Elizabeth G. Westby. USGS Cascades Volcano Observatory News Media Management Guide—General Protocols and Templates. U.S. Geological Survey, 2020. https://doi.org/10.3133/cir1462. Public domain U.S. Government publication. Original agency, author and photograph credits retained.