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This study examines how language can create, maintain, and manipulate trust within organizations. Matteo Fuoli, Adam Nix, Alicia Wickert, and Annina Van Riper develop a framework for studying trust in discourse and apply it to the Enron fraud.
Telephone conversations involving Enron traders provide evidence for an analysis of how participants managed relationships inside and outside the company while manipulating California’s energy markets. The book links close examination of language with broader questions about deception, organizational conduct, and corporate misconduct, explaining how trust can enable wrongdoing as well as cooperation.
Matteo Fuoli; Adam Nix; Alicia Wickert; Annina Van Riper. Trust, Discourse, and Corporate Corruption. Cambridge University Press, 2025. https://doi.org/10.1017/9781009665957. CC BY-NC 4.0. Original edition unchanged.