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Ruth Baxter and Rebecca Lawton introduce positive deviance as an approach to improving healthcare by learning from unusually successful performance within a community. Instead of starting only with failures, the approach seeks practices that already work well and asks how those practices can be understood and shared.
The authors trace the approach's origins in international public health and its adaptation to healthcare. Examples show how positive deviance relates to the Safety II view of safety, while a discussion of underlying values distinguishes the approach from simply ranking high performers. The later sections consider limitations, untapped possibilities and the practical challenges of applying it. The complete original volume retains its diagrams, tables and references.
Ruth Baxter; Rebecca Lawton. The Positive Deviance Approach. Cambridge University Press, 2022. https://doi.org/10.1017/9781009237130. Licensed CC BY-NC-ND 4.0; unchanged original edition and required notices retained.
Copyright THIS Institute2022. Unchanged original online edition, CC BY-NC-ND4.0: https://creativecommons.org/licenses/by-nc-nd/4.0/.