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Barry Ferguson examines the Australian public service as an organisation working within a wider system of government. He asks how its responsibilities, relationships and institutional strengths affect its capacity to contribute to policy and public administration.
Chapters address governance, policy formation, performance measurement and organisational design. Later discussions consider strategy, competition, innovation and the policies governing the public service itself. Ferguson connects these questions with the practical activities of departments and officials, developing an account of how their influence is exercised and how it might be improved. References accompany the analysis.