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Siyabulela Christopher Fobosi examines South Africa's minibus taxi industry as both an essential transport service and a setting of recurring conflict. Drawing on extended research, the book connects the daily importance of taxis to the economic conditions, regulatory arrangements and working relationships that shape the lives of operators, drivers and passengers.
The first part investigates taxi violence and compares South African experience with informal transport systems elsewhere, including those of Kenya, the Philippines and Colombia. Later chapters consider formalisation, public institutions, subsidies and livelihoods. These comparisons place local problems within a wider discussion of how informal transport is organised and how competition, insecurity and limited support affect its participants.
The book then considers possible responses through training, professional standards, technological tools, community involvement and cooperation among institutions. Its concluding roadmap brings these proposals together as a programme for change. Readers will find an analysis of a major transport sector that combines accounts of conflict with discussion of the practical choices involved in creating more dependable and peaceful services.